15 Vacancies

Are you precise, analytical, and energized by working with complex data? Do you have an affinity for financial processes and want to contribute to correct and timely claims processing towards health insurers? Then we are looking for you! As a Claims Employee, you are responsible for the correct, complete, and timely processing of claims to health insurers. You ensure that claim files comply with the applicable claim standards and monitor the entire claim process, from creating and sending claims to processing return information and settlements. Additionally, you are the point of contact for internal and external questions about claims and resolve any disputes with health insurers. Your tasks include maintaining claim variants for the claim process, creating and processing, among other things, daily rates and recoveries, and checking the accuracy and completeness of claim files. You identify missing data and coordinate with the appropriate departments. Furthermore, you submit claims to health insurers on time and resolve unsubmitted claims. You process and check return information from health insurers in SAP, administer specifications, additional payments, and settlements, and monitor payments and receipts from health insurers. Finally, you book additional payments, settlements, and bank mutations, resolve disputes with health insurers, and answer questions from internal and external stakeholders about orders, deductibles, claims, returns, and credits. You also prepare reports on the claim process and contribute ideas for improvements within the claim process.

As a customer service representative in the OSAS department, you are the first point of contact for patients and healthcare providers with questions about airway care. You work 24 to 36 hours per week in De Meern, with the option to work from home on Fridays. Your work truly helps people move forward. You ensure that patients receive the right tools and support, making your job meaningful. On an average workday, you answer questions via phone, email, and chat. You advise patients on the use of medical equipment such as nebulizers and oxygen systems. You also process orders, requests, and changes in the system. You coordinate with colleagues and healthcare professionals, monitor delivery times, and report back to the patient. You identify bottlenecks and contribute ideas for improvements. You keep administration neatly organized. This role is perfect if you enjoy helping people and are a good listener. You feel involved with patients and enjoy working in a team. Do you want to make a difference in healthcare? Apply quickly!

Are you a customer-oriented professional and want to work in healthcare? Start as a customer service representative at Mediq and support hospitals and healthcare institutions daily. In this role, you combine customer contact with meaningful work, ensuring that medical supplies and inquiries are handled quickly and efficiently. As a customer contact representative at Mediq, you are responsible for answering customer inquiries, both by phone and email. You deal with a wide range of questions from healthcare professionals. Whether it's questions about medical equipment, delivery times, or product issues, you ensure that everything is resolved correctly. You have contact with various healthcare institutions and ensure that the administration is properly processed in the system. In practice, your workday might look like this: You start the day at 08:15 and get to work at the office in De Meern, surrounded by a friendly and energetic team. In the morning, you answer many calls and questions from healthcare professionals. After the break, you jump into the mailbox because many questions and notifications have come in. In the afternoon, you attend a product training to learn everything about new equipment and continue with customer contact, ensuring the right support and administration.

Do you really want to make a difference for people? Start as a customer service representative in De Meern. You work 24 to 36 hours a week in a close-knit team. You assist patients and healthcare providers with their questions about medical devices. You ensure that orders are correct and that customers are well assisted. The best part? You work hybrid: partly in the office, partly at home. This way, you maintain a good balance between work and private life. Your day starts with answering questions via phone, email, and chat. You listen carefully and think proactively. You provide advice on medical devices, solve problems, and ensure that orders run smoothly. Sometimes you consult with healthcare providers or colleagues for the best solution. You are the first point of contact and truly make a difference for people who depend on extra care. No day is the same, and you learn something new every day. Do you want to work in an engaged team with many training opportunities? Apply now. With your positive attitude and passion for care, you directly contribute to the well-being of others. You receive a lot of appreciation for your work. We are looking for you!

Do you really want to make a difference for healthcare professionals and patients? Are you customer-oriented, communicatively strong, and do you enjoy solving complex questions? Then we are looking for you! As a Customer Care Specialist, you are the first point of contact for hospitals, healthcare institutions, and other professional customers. You answer questions, process orders, and actively think about the best solution. Thanks to your service-oriented attitude and eye for quality, you ensure that customers are helped quickly and expertly. In this versatile role, you are responsible for handling customer contact via phone, email, and other communication channels. You process both regular and complex orders and administrative tasks and ensure that all data is correctly recorded in SAP and other systems. Additionally, you advise customers about products, availability, delivery times, and deliveries. You know how to analyze customer questions well and proactively respond to the customer's needs. Where possible, you see commercial opportunities and provide appropriate advice on additional products or services. You also contribute to the further development of the department. You actively think about improvements in customer and work processes, support less experienced colleagues, and perform complex tasks independently.

As a customer feedback employee in De Meern, you work in the Customer Feedback department within healthcare. You work 24 to 36 hours per week. You directly contribute to improving services for patients. You are the point of contact for people who want to share their experience, question, or complaint. What makes this job attractive? You get the chance to really make a difference for people in healthcare. You work with an enthusiastic team and have the opportunity to work partly from home. Your average workday consists of responding to customer feedback via phone, email, and chat. You register and analyze feedback, questions, and complaints. You forward signals to the appropriate departments within the company. You monitor progress and report back to the customer neatly. Additionally, you actively think about improving processes and ensure everything is well documented. You ensure that every customer feels taken seriously. You see every message as an opportunity to improve the service. With your empathy and clear communication, you make a difference. Do you want to work in a team where your opinion counts and where you build better care together? Apply quickly!

Are you a customer-oriented professional and want to work in healthcare? Start as a customer service representative at Mediq and support hospitals and healthcare institutions daily. In this role, you combine customer contact with meaningful work, ensuring that medical supplies and inquiries are handled quickly and efficiently. As a customer contact representative at Mediq, you are responsible for answering customer inquiries, both by phone and email. You deal with a wide range of questions from healthcare professionals. Whether it's questions about medical equipment, delivery times, or product issues, you ensure that everything is resolved correctly. You have contact with various healthcare institutions and ensure that the administration is properly processed in the system. In practice, your workday might look like this: You start the day at 08:15 and get to work at the office in De Meern, surrounded by a friendly and energetic team. In the morning, you answer many calls and questions from healthcare professionals. After the break, you jump into the mailbox because many questions and notifications have come in. In the afternoon, you attend a product training to learn everything about new equipment and continue with customer contact, ensuring the right support and administration.

As a customer contact employee in De Meern, you work 24 to 40 hours per week. You are the first point of contact for patients and healthcare professionals. You answer questions via phone and email and assist people with medical devices, contributing to their well-being. This makes your work valuable and varied. An average workday starts at 08:15 AM at the office. You begin by checking your mailbox and then take phone calls from patients with questions about their devices. For example, you help someone who is traveling and needs advice. You coordinate with colleagues and process complaints or orders in the system. There is a lot of variety between calling and emailing. In the afternoon, you attend a product training session so you can assist customers even better. In between, you have lunch with colleagues in the cozy canteen. You make a difference for people who depend on good care. You get energy from interacting with others and enjoy helping. Does this suit you? Apply quickly and strengthen the team!

Are you ready to start as a Back Office Employee in De Meern for 24 to 36 hours per week? You ensure that everything runs smoothly administratively and organizationally. You support various departments and thus contribute to good care for patients at home. Thanks to your efforts, they receive the right aids on time. You start the day by processing requests. You check patient data and ensure that all documents are correct. You coordinate with colleagues from other teams and quickly resolve bottlenecks. You also monitor the progress of orders, so everything is delivered on time. Every day is different, and you work with colleagues who are just as committed as you are. Do you want to make an impact with administrative work? Apply now!

As a customer service representative for wound care in De Meern, you are the first point of contact for patients and healthcare providers. You work between 24 and 36 hours a week in a close-knit team. You answer questions, process orders, and ensure that patients receive the right wound care products on time. Your efforts make a difference for people recovering at home. On an average day, you start by answering phone calls, emails, and chat messages. You assist patients with their questions about deliveries and products. You coordinate with colleagues and other departments to ensure everything runs smoothly. You process orders and keep track of the administration. You also regularly consult with healthcare professionals, for example, about specialized aids. You ensure that everyone is helped quickly and efficiently. This job is varied and meaningful. No question is too complicated or too simple. With your positive attitude, you help people move forward. You contribute to the recovery of patients and work together in an engaged team. You are indispensable in the process of good wound care. Apply today and make a difference!