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Complaint Handling Employee De Meern

De Meern

24 - 36 hour

Apply now

Complaint Handling Employee De Meern

De Meern

24 - 36 hour

Apply now

Go Directly to

Location

De Meern

Salary

€ 15,87 per hour

Number of hours per week

24 - 36 hour

Education Level

MBO

Employment

Parttime

Field of expertise

Call center

  • Are you ready to make a difference in healthcare? As a customer feedback employee in De Meern, you work in the Customer Feedback department within healthcare. You work 24 to 36 hours a week and directly contribute to improving services for patients. You are the point of contact for people who want to share their experience, question, or complaint. What makes this job attractive is the chance to truly make a difference for people in healthcare. You work with an enthusiastic team and have the opportunity to work partly from home. Your average workday consists of responding to customer feedback via phone, email, and chat. You register and analyze feedback, questions, and complaints. You forward signals to the appropriate departments within the company. You monitor progress and provide feedback to the customer. Additionally, you actively think about improving processes and ensure everything is well documented. You ensure that every customer feels taken seriously. You see every message as an opportunity to improve the service. With your empathy and clear communication, you make a difference. Do you want to work in a team where your opinion counts and where you build better care together? Apply quickly!

We offer

  • • Attractive gross hourly wage of €15.87; • Possibility to work from home with a company laptop; • Good work-life balance; • Travel allowance for public transport; • Ample training and growth opportunities; • You directly contribute to better care for patients.

We ask

  • • You have an MBO working and thinking level; • You have 1 to 2 years of experience in customer service (preferably in healthcare is a plus); • You are available 24 to 36 hours a week; • You are available on Fridays; • You communicate clearly and empathetically; • You work accurately and register feedback carefully; • You think customer-oriented and solution-oriented.

Any questions?

Neem dan contact met ons op via: +31885063307

Where will you be working?

You will be working for a major player in the healthcare sector. The company supports patients, healthcare institutions, and healthcare professionals daily with tools and advice. The atmosphere is professional but personal. The team works together to improve care and customer experience. You have room to grow and think about how things can be improved. The organization has a social goal: to make care for people a little better every day. The office is modern and easily accessible.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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