Customer Contact Employee De Meern

As a customer feedback employee in De Meern, you work in the Customer Feedback department within healthcare. You work 24 to 36 hours per week. You directly contribute to improving services for patients. You are the point of contact for people who want to share their experience, question, or complaint. What makes this job attractive? You get the chance to really make a difference for people in healthcare. You work with an enthusiastic team and have the opportunity to work partly from home. Your average workday consists of responding to customer feedback via phone, email, and chat. You register and analyze feedback, questions, and complaints. You forward signals to the appropriate departments within the company. You monitor progress and report back to the customer neatly. Additionally, you actively think about improving processes and ensure everything is well documented. You ensure that every customer feels taken seriously. You see every message as an opportunity to improve the service. With your empathy and clear communication, you make a difference. Do you want to work in a team where your opinion counts and where you build better care together? Apply quickly!

Do you really want to make a difference for people? Start as a customer service representative in De Meern. You work 24 to 36 hours a week in a close-knit team. You assist patients and healthcare providers with their questions about medical devices. You ensure that orders are correct and that customers are well assisted. The best part? You work hybrid: partly in the office, partly at home. This way, you maintain a good balance between work and private life. Your day starts with answering questions via phone, email, and chat. You listen carefully and think proactively. You provide advice on medical devices, solve problems, and ensure that orders run smoothly. Sometimes you consult with healthcare providers or colleagues for the best solution. You are the first point of contact and truly make a difference for people who depend on extra care. No day is the same, and you learn something new every day. Do you want to work in an engaged team with many training opportunities? Apply now. With your positive attitude and passion for care, you directly contribute to the well-being of others. You receive a lot of appreciation for your work. We are looking for you!

As a customer service representative in the OSAS department, you are the first point of contact for patients and healthcare providers with questions about airway care. You work 24 to 36 hours per week in De Meern, with the option to work from home on Fridays. Your work truly helps people move forward. You ensure that patients receive the right tools and support, making your job meaningful. On an average workday, you answer questions via phone, email, and chat. You advise patients on the use of medical equipment such as nebulizers and oxygen systems. You also process orders, requests, and changes in the system. You coordinate with colleagues and healthcare professionals, monitor delivery times, and report back to the patient. You identify bottlenecks and contribute ideas for improvements. You keep administration neatly organized. This role is perfect if you enjoy helping people and are a good listener. You feel involved with patients and enjoy working in a team. Do you want to make a difference in healthcare? Apply quickly!