Customer Service Representative De Meern

Are you ready to start as a Back Office Employee in De Meern for 24 to 36 hours per week? You ensure that everything runs smoothly administratively and organizationally. You support various departments and thus contribute to good care for patients at home. Thanks to your efforts, they receive the right aids on time. You start the day by processing requests. You check patient data and ensure that all documents are correct. You coordinate with colleagues from other teams and quickly resolve bottlenecks. You also monitor the progress of orders, so everything is delivered on time. Every day is different, and you work with colleagues who are just as committed as you are. Do you want to make an impact with administrative work? Apply now!

Do you really want to make a difference for healthcare professionals and patients? Are you customer-oriented, communicatively strong, and do you enjoy solving complex questions? Then we are looking for you! As a Customer Care Specialist, you are the first point of contact for hospitals, healthcare institutions, and other professional customers. You answer questions, process orders, and actively think about the best solution. Thanks to your service-oriented attitude and eye for quality, you ensure that customers are helped quickly and expertly. In this versatile role, you are responsible for handling customer contact via phone, email, and other communication channels. You process both regular and complex orders and administrative tasks and ensure that all data is correctly recorded in SAP and other systems. Additionally, you advise customers about products, availability, delivery times, and deliveries. You know how to analyze customer questions well and proactively respond to the customer's needs. Where possible, you see commercial opportunities and provide appropriate advice on additional products or services. You also contribute to the further development of the department. You actively think about improvements in customer and work processes, support less experienced colleagues, and perform complex tasks independently.