Customer Advisor - Cadastre Zwolle

Why would you want to work as a customer advisor at the Cadastre? At the Cadastre, you have plenty of space and guidance to grow. Moreover, after the training period, you can partly work from home. But do you want that when you will soon be part of the friendliest team in Zwolle? And that for an excellent gross hourly wage of €18.68, with all kinds of extras on top. In this role, you have an advisory and helping function, where you serve both citizens and companies of the Cadastre as best as possible. You will be fully prepared to work independently. The six-week internal training ensures that you have all the necessary knowledge. Through measurement moments, it is determined where your development points lie, so you can sit confidently on the phone. The different customer questions provide a lot of variety. Is something unclear on the website for the customer? Then they call you, so you can help them further. Eventually, you will become a true master in telephony and will also take on other tasks, such as mail processing and handling chat questions. Teamwork is essential! You are never alone. You have a lot of contact with your colleagues, both live and online. There is an open atmosphere with plenty of room for fun. Feedback is important at the Cadastre, so don't hesitate to indicate what can be improved. That only benefits the quality.

As a customer advisor, you play a crucial role in supporting both citizens and businesses with their questions about the services of the Cadastre. You have an advisory and supportive role and ensure that every customer is optimally assisted. This is not a standard contact center function: here it is about service, not sales.