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Location
Zwolle
Salary
€ 18,68 per hour
Number of hours per week
24 - 36 hour
Education Level
MBO
Employment
Fulltime
Field of expertise
Call center
- As a customer advisor, you play a crucial role in supporting both citizens and businesses with their questions about the services of the Cadastre. You have an advisory and supportive role and ensure that every customer is optimally assisted. This is not a standard contact center function: here it is about service, not sales.
We offer
- • An attractive gross hourly wage of €18.68; • An extensive internal training of six weeks; • Good guidance and regular feedback; • Opportunities to further develop yourself; • After your induction period, the possibility to work partly from home; • A varied role with different customer contact channels; • An involved and friendly team in Zwolle.
We ask
- • Relevant, recent call center experience; • At least MBO 4 completed; • Available for 24-36 hours per week; • Ability to switch quickly and be customer-friendly; • Good command of the Dutch language (tested at 3F level); • Available to start on October 12.
Any questions?
Neem dan contact met ons op via: +31885063686
Where will you be working?
This company is a large organization in the government and non-profit sector in Zwolle. You work here with approximately 1,700 colleagues. Employees appreciate the open and accessible atmosphere within the team. There is a lot of attention for personal development and a healthy work-life balance. You get the chance to work with modern systems and contribute to social projects. Flexible working hours and the possibility to work partly from home are standard. This makes it easy to combine work and private life well. You will join a stable organization with clear goals and plenty of room for your ideas. Your contribution counts every day.
How does applying through Timing work?
step 1
Based on your online application, we determine whether you fit with our client and the vacancy.
step 2
If you are suitable, we will invite you for a conversation at the location and get to know each other better.
step 3
Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.
Also interested
Top vacancy
Why would you want to work as a customer advisor at the Cadastre? At the Cadastre, you have plenty of space and guidance to grow. Moreover, after the training period, you can partly work from home. But do you want that when you will soon be part of the friendliest team in Zwolle? And that for an excellent gross hourly wage of €18.68, with all kinds of extras on top. In this role, you have an advisory and helping function, where you serve both citizens and companies of the Cadastre as best as possible. You will be fully prepared to work independently. The six-week internal training ensures that you have all the necessary knowledge. Through measurement moments, it is determined where your development points lie, so you can sit confidently on the phone. The different customer questions provide a lot of variety. Is something unclear on the website for the customer? Then they call you, so you can help them further. Eventually, you will become a true master in telephony and will also take on other tasks, such as mail processing and handling chat questions. Teamwork is essential! You are never alone. You have a lot of contact with your colleagues, both live and online. There is an open atmosphere with plenty of room for fun. Feedback is important at the Cadastre, so don't hesitate to indicate what can be improved. That only benefits the quality.
Zwolle
24 - 36 hour
Fulltime