Working at Mediq

Are you a customer-oriented professional and want to work in healthcare? Start as a customer service representative at Mediq and support hospitals and healthcare institutions daily. In this role, you combine customer contact with meaningful work, ensuring that medical supplies and inquiries are handled quickly and efficiently. As a customer contact representative at Mediq, you are responsible for answering customer inquiries, both by phone and email. You deal with a wide range of questions from healthcare professionals. Whether it's questions about medical equipment, delivery times, or product issues, you ensure everything is resolved correctly. You have contact with various healthcare institutions and ensure that the administration is properly processed in the system. In practice, your workday might look like this: • You start the day at 08:15 and get to work at the office in De Meern, surrounded by a friendly and energetic team; • In the morning, you answer many calls and questions from healthcare professionals; • Time for lunch: enjoy a meal in the cafeteria and catch up with your colleagues; • After the break, you jump into the mailbox because many questions and notifications have come in; • In the afternoon, you attend a product training to learn all about new equipment and continue with customer contact, ensuring the right support and administration.

Are you ready to start as a Back Office Employee in De Meern for 24 to 36 hours per week? You ensure that everything runs smoothly administratively and organizationally. You support various departments and thus contribute to good care for patients at home. Thanks to your efforts, they receive the right aids on time. You start the day by processing requests. You check patient data and ensure that all documents are correct. You coordinate with colleagues from other teams and quickly resolve bottlenecks. You also monitor the progress of orders, so everything is delivered on time. Every day is different, and you work with colleagues who are just as committed as you are. Do you want to make an impact with administrative work? Apply now!

Do you really want to make a difference for people? Start as a customer service representative in De Meern. You work 24 to 36 hours a week in a close-knit team. You assist patients and healthcare providers with their questions about medical devices. You ensure that orders are correct and that customers are well assisted. The best part? You work hybrid: partly in the office, partly at home. This way, you maintain a good balance between work and private life. Your day starts with answering questions via phone, email, and chat. You listen carefully and think proactively. You provide advice on medical devices, solve problems, and ensure that orders run smoothly. Sometimes you consult with healthcare providers or colleagues for the best solution. You are the first point of contact and truly make a difference for people who depend on extra care. No day is the same, and you learn something new every day. Do you want to work in an engaged team with many training opportunities? Apply now. With your positive attitude and passion for care, you directly contribute to the well-being of others. You receive a lot of appreciation for your work. We are looking for you!

As a customer contact employee in De Meern, you work 24 to 40 hours per week. You are the first point of contact for patients and healthcare professionals. You answer questions via phone and email and assist people with medical devices, contributing to their well-being. This makes your work valuable and varied. An average workday starts at 08:15 AM at the office. You begin by checking your mailbox and then take phone calls from patients with questions about their devices. For example, you help someone who is traveling and needs advice. You coordinate with colleagues and process complaints or orders in the system. There is a lot of variety between calling and emailing. In the afternoon, you attend a product training session so you can assist customers even better. In between, you have lunch with colleagues in the cozy canteen. You make a difference for people who depend on good care. You get energy from interacting with others and enjoy helping. Does this suit you? Apply quickly and strengthen the team!