Customer Service Employee Harderwijk
As a Customer Service Back Office Employee in Harderwijk, you work 32 to 40 hours per week. You are the point of contact for customers and ensure smooth administration. You combine customer contact with processing orders and customer data. This role is varied, offers a lot of responsibility, and you have room for your own initiative. You work together with dedicated colleagues in a pleasant atmosphere.
What does your workday look like? You start by processing incoming customer orders in the Oracle system. You keep an overview of the order process, proactively inform customers about delivery times, and identify bottlenecks. You answer questions, handle complaints, and process returns. You also manage mailings, receive visitors, and provide input for process improvements. Your accuracy and customer-oriented approach ensure satisfied customers.
Do you want to work in a dynamic team where you can learn a lot? Do you enjoy solving customer inquiries and ensuring smooth administrative processes? Apply now and discover what this job can offer you!