Customer Service Representative The Hague

Are you ready to make a difference as a Customer Service Representative in The Hague? As the first point of contact for ANWB members, you answer questions and provide clear explanations about products and services. You work between 24 and 40 hours a week in a varied job, as no conversation is the same. You start with a full-time paid training and then you can partly work from home. Obtaining your WFT-basic is mandatory before you start, and within three months of employment, you must obtain your WFT-damage. On an average working day, you answer the phone and help members with questions about their membership, insurance, or new services. You listen carefully, ask further questions, and translate information into a clear answer. Sometimes you identify concerns and offer a suitable solution directly. You work together with colleagues and contribute to high customer satisfaction. Over time, you can also help customers via email and chat. This position is perfect if you enjoy helping people and want to develop yourself. Experience with customer contact is not required, as you will learn everything during the training. Are you customer-oriented, patient, and a good listener? Then you are in the right place here. Apply quickly and make a difference for ANWB members and yourself!

Are you ready to make a difference as a customer service representative at the ANWB Member Service Center in The Hague? You are the first point of contact for members and potential customers. You work between 24 and 40 hours a week and receive paid training and personal guidance, allowing you to start even without experience in customer contact. What makes this job attractive? You truly help people move forward, work in an enthusiastic team, and have plenty of opportunities to develop yourself. Your day is varied. You answer questions about ANWB products and services, listen carefully, ask follow-up questions, and provide clear explanations. You translate complex information into a clear answer, so every customer hangs up with a good feeling. You mainly work by phone, but over time you can also help customers via email and chat. With your personal approach, you build trust and contribute to high customer satisfaction. Do you want to work in a job where your attention and advice make a difference? Apply now! Even if you have no experience yet, you are welcome. With your motivation and our guidance, you can take a great next step here. You work partly in the office and partly from home and receive a good work-life balance and attractive extras.