Customer Service Representative ANWB The Hague

Are you ready to make a difference as a Customer Service Representative in The Hague? As the first point of contact for ANWB members, you answer questions and provide clear explanations about products and services. You work between 24 and 40 hours a week in a varied job, as no conversation is the same. You start with a full-time paid training and then you can partly work from home. Obtaining your WFT-basic is mandatory before you start, and within three months of employment, you must obtain your WFT-damage. On an average working day, you answer the phone and help members with questions about their membership, insurance, or new services. You listen carefully, ask further questions, and translate information into a clear answer. Sometimes you identify concerns and offer a suitable solution directly. You work together with colleagues and contribute to high customer satisfaction. Over time, you can also help customers via email and chat. This position is perfect if you enjoy helping people and want to develop yourself. Experience with customer contact is not required, as you will learn everything during the training. Are you customer-oriented, patient, and a good listener? Then you are in the right place here. Apply quickly and make a difference for ANWB members and yourself!