Temporary KCC Employee Cadastre

Are you ready to be the first line for customers with data-related questions about various National Facilities? As an employee in this department, you handle complex issues often related to data. Affinity with IT and data is therefore a plus! You usually answer these questions via email, but also by phone or chat. It is your responsibility to ensure that every question is recorded correctly and clearly, whether it is an administrative question or something specialized. At the Customer Contact Center of the Cadastre, you answer daily questions from farmers, citizens, companies, and government organizations on various topics such as cable and pipeline information (KLIC), addresses and buildings (Basic Registration of Addresses and Buildings – BAG), topographic and map information (BGT/BRT, PDOK), and geo-information (BRK-Insight and Kadata Internet). You assist customers in consulting geo-information, information about addresses and buildings, cables, and pipelines. You use various sources and viewers and know how to link different basic registrations. You enjoy delving into the customer's question via phone, email, and chat. Additionally, you ensure correct registration of contact moments and take initiatives for process and service improvements.