Student Job HR Project Assistant

As a customer service representative for wound care in De Meern, you are the first point of contact for patients and healthcare providers. You work between 24 and 40 hours per week in a close-knit team. You answer questions, process orders, and ensure that patients receive the correct wound care products on time. Your efforts make a difference for people recovering at home. On an average day, you start by answering phone calls, emails, and chat messages. You assist patients with their questions about deliveries and products. You coordinate with colleagues and other departments to ensure everything runs smoothly. You process orders and keep track of the administration. You also regularly consult with healthcare professionals, for example, about specialized aids. You ensure that everyone is helped quickly and efficiently. This job is varied and meaningful. No question is too complicated or too simple. With your positive attitude, you help people move forward. You contribute to the recovery of patients and work together in an engaged team. You are indispensable in the process of good wound care. Apply today and make a difference!

Do you really want to make a difference for healthcare professionals and patients? Are you customer-oriented, communicatively strong, and do you enjoy solving complex questions? Then we are looking for you! As a Customer Care Specialist, you are the first point of contact for hospitals, healthcare institutions, and other professional customers. You answer questions, process orders, and actively think about the best solution. Thanks to your service-oriented attitude and eye for quality, you ensure that customers are helped quickly and expertly. In this versatile role, you are responsible for handling customer contact via phone, email, and other communication channels. You process both regular and complex orders and administrative tasks and ensure that all data is correctly recorded in SAP and other systems. Additionally, you advise customers about products, availability, delivery times, and deliveries. You know how to analyze customer questions well and proactively respond to the customer's needs. Where possible, you see commercial opportunities and provide appropriate advice on additional products or services. You also contribute to the further development of the department. You actively think about improvements in customer and work processes, support less experienced colleagues, and perform complex tasks independently.