Customer Service Representative

Are you someone who enjoys working with people and gets energized by helping others? As a part-time customer service representative at GLS in Zwolle, you are an important point of contact for the customers. You represent the company and ensure that questions are answered and problems are neatly resolved. You start in a role where you have direct contact with customers and support them as best as possible. At the same time, GLS offers you the opportunity to further develop yourself. With a clear growth path, you can take on more responsibilities and learn new tasks. This keeps your work varied and allows you to continue developing yourself. During your first week, you will undergo an extensive onboarding period. In this training, you will learn everything about GLS, the services, and how to help customers in the best possible way. After that, you will work independently from the office in Zwolle, where you collaborate with an enthusiastic and committed team. Together, you ensure that customers are satisfied and well assisted. Your tasks as a customer service representative include answering customer inquiries via phone and email, solving problems and actively thinking about suitable solutions, ensuring a positive customer experience with your service and support, and collaborating with colleagues within a friendly and motivated team. Does this sound like your next step? Apply today and become part of the team at GLS!