RegisterLog in

Customer Service Representative

Emmen

24 - 32 hour

Apply now

Customer Service Representative

Emmen

24 - 32 hour

Apply now

Go Directly to

Location

Emmen

Salary

€ 16,50 per hour

Number of hours per week

24 - 32 hour

Education Level

MBO

Employment

Parttime

Field of expertise

Call center

  • As a customer service representative at the ANWB in the Emmen area, you are the first point of contact for travelers in distress. You work part-time, between 24 and 32 hours per week. In this role, you assist people who encounter problems on the road and speak to them over the phone. Together with colleagues, you ensure that everyone is helped quickly and kindly. You receive good guidance and the opportunity to work partly from home after your training period. This makes the work varied and flexible.

    An average workday is never the same. You start your shift at the office in a friendly team. People call who are stranded or other members with a question. You listen actively, ask the right questions, and immediately look for the best solution. Sometimes you need to switch quickly, sometimes you can take a little longer to reassure someone. You always keep an overview and ensure that everyone hangs up with a good feeling.

    Does it seem rewarding to truly help people move forward? Then this is your chance! You receive a good salary, nice colleagues, and the space to grow. Apply today and become part of the ANWB team!

We offer

    • Gross hourly wage of €16.50;
    • 24 to 32 hours per week;
    • Part-time employment;
    • Flexible working hours and allowances up to 300%;
    • Holiday pay of 8% and 5.58% year-end bonus;
    • Travel allowance;
    • Partly working from home possible after training;
    • Training and guidance to grow;
    • Working in a social and committed team;
    • Start date: January 18, 2027.

We ask

    • Completed mbo-4 education or higher;
    • Available on Mondays and Saturdays as standard;
    • 0 to 2 years of work experience in a customer-oriented role;
    • Good command of the Dutch language;
    • Flexibly deployable: also evenings, nights, and weekends;
    • You listen actively and think in solutions;
    • You can switch well between different tasks.

Any questions?

Neem dan contact met ons op via: +31885063760

Where will you be working?

You work at a large national organization that helps people with roadside assistance. The team in Emmen is social and committed. Everyone values collaboration. The atmosphere is open and there is attention to personal development. You receive training and guidance so you can advance. The company offers plenty of opportunities if you show initiative and are eager to learn.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

Also interested

Top vacancy

Emergency Assistance Provider ANWB

Do you really want to help people and are you solution-oriented? As an Emergency Assistance Provider in the Emmen area, you help ANWB members over the phone with roadside breakdowns. You work 20 to 32 hours a week and choose flexible working hours. You receive an attractive salary of €16.50 per hour, plus allowances and extras. This makes your job attractive and varied! Your workday starts with a cup of coffee at the office. You take calls from people with car trouble. You ask the right questions, think along, and look for a solution together. Sometimes you can solve the problem directly over the phone (Phonefix). If that doesn't work, you call in the Roadside Assistance or transport. This way, you ensure the customer can safely get back on the road. You work during the day, evenings, nights, and weekends, varied and never boring. You receive a lot of training and guidance. During your induction period, you work entirely at the office. After that, partial remote work is possible. You work in an enthusiastic team where everyone helps each other. This is your chance to grow and really make a difference for people on the road. Apply quickly and become our new colleague!
Image
Apply
View
Emmen
20 - 32 hour
Parttime
website of the year
website of the year