Emergency Assistance Provider ANWB

As a customer service representative at the ANWB in the Emmen area, you are the first point of contact for stranded travelers. You answer phone calls and help people directly. You work 16 to 32 hours a week with flexible working hours, including evenings, nights, and weekends. This makes this job easy to combine with, for example, your studies or family. What makes this position extra attractive? You receive a gross hourly wage of €16.50 and receive extensive training to do your job well. What does your workday look like? As soon as your shift starts, you log into the system. Incoming calls come directly to you. You listen carefully to the customer's story and ask the right questions. This way, you quickly know what is going on and can engage appropriate help. No conversation is the same: one time you help someone with a breakdown on the highway, the next time you provide information about membership. With your service-oriented attitude, you ensure that every customer hangs up with a good feeling. This job is perfect if you enjoy helping people and quickly switching between different situations. You work with an involved team and receive plenty of guidance. After the training period, you can partially work from home. Enthusiastic? Apply quickly and make a difference for travelers in need!