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Customer Service Representative PostNL

BREDA

32 - 37 hour

Apply now

Customer Service Representative PostNL

BREDA

32 - 37 hour

Apply now

Go Directly to

Location

BREDA

Salary

€ 15,45 - € 16,11 per hour

Number of hours per week

32 - 37 hour

Education Level

VMBO/MAVO, HAVO, MBO

Employment

Fulltime

Field of expertise

Call center

  • **Customer-oriented customer service representative wanted in Breda** Are you communicatively strong and do you get energy from helping others? Start working as a customer service representative in Breda at a leading company in the logistics and postal sector. You assist business customers with their questions, actively seek solutions, and have plenty of room to develop yourself. As a customer service representative, you are the first point of contact for business customers. You answer questions about mail and packages via phone and email. You listen carefully, think along, and ensure that every customer is helped quickly and professionally. No day is the same. You answer calls and emails from business customers, provide clear information and appropriate advice, look for practical solutions, coordinate with other departments when necessary, ensure a positive customer experience, and quickly build knowledge with the opportunity to grow. You work 32 to 37 hours a week in Breda, within an informal and enthusiastic team. Together with approximately 50 to 100 colleagues, you ensure that customers can count on excellent service.

We offer

  • • An attractive salary of € 15.45 to € 16.11 gross per hour; • Travel allowance and a pension scheme; • Good development and growth opportunities; • An informal working atmosphere with nice and involved colleagues; • A varied position at a large and dynamic logistics company. Do you want to work in a varied customer service role, earn well, and continue to develop yourself? Apply today and start soon as a customer service representative in Breda! Do you want more information first? Contact MKB Breda at 076-5227333.

We ask

  • • Vmbo, havo, or mbo working and thinking level; • 0 to 2 years of work experience; • You live within 20 kilometers of Breda; • You are customer-oriented and think in solutions; • You communicate easily and professionally; • You enjoy genuinely helping business customers further.

Any questions?

Neem dan contact met ons op via: +31885063721

Where will you be working?

PostNL is the largest logistics and postal service provider in the Netherlands and plays an important role in the delivery of mail and packages within and outside the Netherlands. Thousands of employees work daily to deliver millions of letters and packages for both private and business customers. The Customer Excellence office is located in Breda, where customer service and account management for the business market are based. From this office, employees support companies with questions, solutions, and advice regarding their mail and package flows. The work environment is dynamic and results-oriented, with an informal atmosphere where collaboration is central.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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