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Customer Service Representative Eindhoven

EINDHOVEN

32 - 40 hour

Apply now

Customer Service Representative Eindhoven

EINDHOVEN

32 - 40 hour

Apply now

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Location

EINDHOVEN

Salary

€ 15,45 - € 16,25 per hour

Number of hours per week

32 - 40 hour

Education Level

MBO

Employment

Fulltime

Field of expertise

Call center

  • As a customer service representative in Eindhoven, you are the point of contact for customers via phone, email, chat, and WhatsApp. You work 32 to 40 hours per week and have clear tasks within a friendly team. You receive travel expense reimbursement and work partly on-site. You start with a good onboarding process and always receive support from your colleagues. On an average workday, you answer customer inquiries and process data in the system. You quickly switch between different channels and maintain an overview. You initiate actions within the organization and ensure customer satisfaction. Are the questions too complex? Then you involve the right colleague. You report any special occurrences to your supervisor and keep in touch with other departments. You ensure that customers feel heard and are the company's business card. We are looking for someone who is customer-oriented, learns quickly, and enjoys working together. Do you see yourself in this role? Apply now!

We offer

  • • Salary between €15.45 and €16.25 per hour; • 32 to 40 hours per week; • Travel expense reimbursement from 5 km, up to 40 km one way, €0.15 per km; • Partly on-site in Eindhoven, but Gemert and Veldhoven are also possible; • Full-time or part-time possible; • Extensive onboarding process and guidance; • Opportunity to grow within the company; • Pleasant working atmosphere with nice colleagues; • Fixed working hours and clarity about your schedule.

We ask

  • • MBO working and thinking level; • 0 to 2 years of work experience; • Good command of Dutch and English, both spoken and written; • You work neatly and accurately; • You easily switch between different tasks; • You are customer-oriented and enthusiastic; • You can work well together; • Driving license and own transport due to working at different locations.

Any questions?

Neem dan contact met ons op via: +31885063721

Where will you be working?

You will work at an organization in the service sector, which provides laundry services. Customer satisfaction is central here. Customers include individuals in a care facility, as well as companies such as holiday parks. The company has an open and collegial atmosphere. The organization is growing and pays attention to your development. You work in a team where everyone helps each other. The mission is clear: to help customers as best as possible, every day. The company has a medium-sized team and is active throughout the Netherlands.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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