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Customer Service Representative De Meern

De Meern

24 - 40 hour

Apply now

Customer Service Representative De Meern

De Meern

24 - 40 hour

Apply now

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Location

De Meern

Salary

€ 16,27 per hour

Number of hours per week

24 - 40 hour

Education Level

MBO

Employment

Fulltime

Field of expertise

Call center

  • Do you want to make a difference every day for people who need care? Come work as a customer service representative at Mediq in De Meern! You are the first point of contact for patients and healthcare professionals. You ensure that orders run smoothly and questions are answered quickly. You start with an extensive training program of 6 to 8 weeks where you learn everything about our products, systems, and departments. During this period, you work 36 hours per week. After that, you can continue working between 24 and 40 hours, exactly what suits you. You have contact via phone, email, and chat. You help with processing orders, provide information about medical devices, and always look for the best solution together with the customer. You work accurately and easily switch between systems. Every day is different: one moment you help someone with a diabetes question, the next moment you support a healthcare institution with an order. Together with your colleagues, you ensure that everyone receives the right care at the right time. Ready to make an impact? You don't need to have experience in healthcare; motivation and customer orientation are most important. Apply directly and discover how fun and meaningful your workday can be!

We offer

  • • A gross hourly wage of €16.27; • 8% holiday pay and an extra allowance up to 7.5%; • 25.5 vacation days (full-time); • Travel allowance, also for public transport; • Hybrid working after the training program (at least 2 days in the office, Friday at home); • Laptop, headset, and extra monitor for home; • Plenty of room for development and growth; • A meaningful job where you really help people.

We ask

  • • Minimum mbo working and thinking level; • You are available for 36 hours during the training program (6-8 weeks); • After that, you want to work 24 to 40 hours per week; • You speak and write good Dutch; • You are customer-oriented and think in solutions; • You work precisely and can handle systems well; • Experience with customer service is a plus, not a must; • Affinity with care and helping people.

Any questions?

Neem dan contact met ons op via: +31885063307

Where will you be working?

Mediq is a large, committed player in the healthcare sector. From a modern office in De Meern, they support thousands of people daily with medical devices and healthcare products. You work in an enthusiastic team where personal attention, collaboration, and development are central. Mediq offers a professional and warm working atmosphere, where everyone feels welcome.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

Also interested

Top vacancy

Customer Service Representative De Meern

Do you want to truly make a difference for people who need care every day? As a customer service representative in De Meern, you help clients with their questions about medical aids. You work 24 to 40 hours per week, with an onboarding period of 6 to 8 weeks during which you are available for 36 hours per week. After that, you can work hybrid: at least two days in the office, and you work from home on Fridays. This makes the job flexible and easy to combine with your private life.

On an average workday, you answer questions via phone and email. You listen carefully to the customer and work together to find the best solution. You work accurately in multiple computer systems and keep all information neatly organized. You will deal with different departments, such as Diabetes, Wound Care, Stoma & Inco, Infusion Care, and Respiratory Care. You are the first point of contact for the client and ensure a pleasant experience.

This job is perfect if you enjoy helping people and have an interest in healthcare. You receive good guidance during onboarding. After that, you can work independently and continue to grow. Apply directly if you get excited about customer contact and personal development!

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De meern
24 - 40 hour
Fulltime
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