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Location
De Meern
Salary
€ 16,27 per hour
Number of hours per week
24 - 40 hour
Education Level
MBO
Employment
Fulltime
Field of expertise
Call center
Do you want to truly make a difference for people who need care every day? As a customer service representative in De Meern, you help clients with their questions about medical aids. You work 24 to 40 hours per week, with an onboarding period of 6 to 8 weeks during which you are available for 36 hours per week. After that, you can work hybrid: at least two days in the office, and you work from home on Fridays. This makes the job flexible and easy to combine with your private life.
On an average workday, you answer questions via phone and email. You listen carefully to the customer and work together to find the best solution. You work accurately in multiple computer systems and keep all information neatly organized. You will deal with different departments, such as Diabetes, Wound Care, Stoma & Inco, Infusion Care, and Respiratory Care. You are the first point of contact for the client and ensure a pleasant experience.
This job is perfect if you enjoy helping people and have an interest in healthcare. You receive good guidance during onboarding. After that, you can work independently and continue to grow. Apply directly if you get excited about customer contact and personal development!
We offer
- Salary: €16.27 gross per hour;
- Contract hours: 24 to 40 hours per week;
- Type of employment: full-time or part-time;
- Hybrid working after onboarding period (min. 2 days office);
- Friday as a fixed work-from-home day;
- Extensive onboarding process of 6-8 weeks;
- Opportunity to develop yourself within different departments;
- Pleasant and professional working environment;
- Travel allowance and pension scheme.
We ask
- MBO work and thinking level;
- Experience with customer service or telephone customer contact is a plus;
- Affinity with healthcare and medical aids;
- You speak and write good Dutch;
- You are communicatively strong and customer-oriented;
- You work accurately and are administratively skilled;
- You can work with multiple systems simultaneously;
- You are available for 36 hours per week for the first 6-8 weeks for the onboarding process;
- Afterwards available for 24-40 hours per week;
- You are stress-resistant, empathetic, and easily adaptable.
Any questions?
Neem dan contact met ons op via: +31885063307
Where will you be working?
You work at a large service provider within the healthcare sector. This company supports people at home with medical aids and treatments. The atmosphere is professional and focused on collaboration. You will be part of a team with a lot of customer contact and attention to growth. The organization has hundreds of employees and various departments, each with its own specialization. They strive for the best service for their clients, every day anew.
How does applying through Timing work?
step 1
Based on your online application, we determine whether you fit with our client and the vacancy.
step 2
If you are suitable, we will invite you for a conversation at the location and get to know each other better.
step 3
Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.