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Location
Arnhem
Salary
€ 17,06 - € 22,62 per hour
Number of hours per week
32 - 40 hour
Education Level
MBO
Employment
Fulltime
Field of expertise
Logistics
- Are you a problem solver who enjoys working digitally? As a customer service representative backline in Arnhem, you are the point of contact for complex customer inquiries. You work 32 to 40 hours per week and have the opportunity to work independently on complex cases. This is not standard customer service: you mainly handle inquiries via email and systems, giving you more peace than on the phone, but you step in when needed. Your day starts with checking incoming requests. You find out where a shipment is and coordinate with colleagues at home and abroad. You work with various systems: you process requests, email customers, and record every action. Customer inquiries are often challenging, but you enjoy figuring out how to solve them quickly. You always remain friendly and clear, even when it's busy. Do you see yourself in this role? Apply today and make a difference for customers worldwide. You get a lot of independence and responsibility.
We offer
- • Salary between €17.06 and €22.62 per hour; • Full-time or part-time options; • Extensive training and growth opportunities; • Modern workplace in Arnhem; • Work for an international employer; • Travel allowance and pension scheme; • Positive and informal working atmosphere.
We ask
- • You have mbo or hbo level; • You are available from August 20; • You speak and write good Dutch and English; • You work quickly with computers; • You are customer-oriented and think in solutions; • You remain calm and professional, even when busy; • You have demonstrable experience with customer service and/or customer contact.
Any questions?
Neem dan contact met ons op via: +31885063389
Where will you be working?
You will work for an international player in transport and logistics. Here, 10 to 50 people work in Arnhem. The team is informal, helpful, and driven. You work with colleagues who value customer orientation. The organization strives for fast, reliable service and offers room for personal development. There is a strong focus on innovation, safety, and sustainability.
How does applying through Timing work?
step 1
Based on your online application, we determine whether you fit with our client and the vacancy.
step 2
If you are suitable, we will invite you for a conversation at the location and get to know each other better.
step 3
Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.
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