Customer Service Agent Born

As a Customer Service Agent in Born, you work at the heart of logistics. You are the first point of contact for our customers and work between 32 and 40 hours per week with flexible working hours. This is a versatile job where you have a lot of contact with customers and colleagues. You handle transport requests, answer questions, and solve problems. You ensure that customers are always well-informed about their shipments and orders. Thanks to your efforts, everything runs smoothly, and you contribute to an excellent customer experience. On an average workday, you communicate with customers by phone and email. You provide information about transport, shipments, and warehouse activities. You identify bottlenecks and immediately look for solutions. You quickly switch between internal departments and external parties to arrange everything properly. You also process customer data in the system and prepare reports. You actively think about how processes and services can be improved. No day is the same: you have a lot of variety and responsibility. If you choose this position, you choose dynamism, collegiality, and personal growth. You work in an informal atmosphere where initiative is appreciated. You get the chance to develop within an international organization. Show what you can do and grow in logistics! Excited? Apply now and become our new colleague!