Showroom Advisor

As a Customer Service Feedback Employee, you are the point of contact for customers with questions, complaints, or feedback. You ensure that they feel heard and that their feedback is addressed appropriately. You handle customer feedback, questions, and complaints through various channels such as phone, email, and chat. Additionally, you carefully register complaints and feedback, investigate situations, and look for suitable solutions. You report back to the customer and monitor progress. You also identify recurring problems and areas for improvement, share customer insights with other departments, and contribute ideas for improving processes and services. You may participate in projects aimed at enhancing the customer experience. So, you are not only focused on resolving individual customer inquiries but also looking further: what can we learn as an organization from this, and how can we do better next time?

Are you looking for a meaningful job? As a customer service representative in the OSAS department, you are the first point of contact for patients and healthcare providers with questions about airway care. You work 24 to 40 hours a week in De Meern, with the possibility to work from home on Fridays. Your work truly helps people move forward. You ensure that patients receive the right tools and support, making your job meaningful. On an average workday, you answer questions via phone, email, and chat. You advise patients on the use of medical equipment such as nebulizers and oxygen systems. You also process orders, requests, and changes in the system. You coordinate with colleagues and healthcare professionals, monitor delivery times, and report back to the patient. You identify bottlenecks and contribute ideas for improvements. You keep the administration neatly organized. This position is perfect if you enjoy helping people and are a good listener. You feel involved with patients and enjoy working in a team. Do you want to make a difference in healthcare? Apply quickly!

As a customer service representative for wound care in De Meern, you are the first point of contact for patients and healthcare providers. You work between 24 and 40 hours per week in a close-knit team. You answer questions, process orders, and ensure that patients receive the correct wound care products on time. Your efforts make a difference for people recovering at home. On an average day, you start by answering phone calls, emails, and chat messages. You assist patients with their questions about deliveries and products. You coordinate with colleagues and other departments to ensure everything runs smoothly. You process orders and keep track of the administration. You also regularly consult with healthcare professionals, for example, about specialized aids. You ensure that everyone is helped quickly and efficiently. This job is varied and meaningful. No question is too complicated or too simple. With your positive attitude, you help people move forward. You contribute to the recovery of patients and work together in an engaged team. You are indispensable in the process of good wound care. Apply today and make a difference!