Become part of our ANWB store and help fulfill our mission: ANWB makes it possible for everyone to travel carefree and with pleasure, in a sustainable society. At ANWB, you are an important part of our enthusiastic team. Together, we ensure a welcoming and positive work environment, where we assist customers with personal advice and practical solutions for travel and on the road. Start your adventure at ANWB and show what you can contribute!
With your team, you help our customers and members daily to be well-prepared to leave home, be on the road, and discover the world. The team is a mix of colleagues who have been working here for years, interns, and holiday workers. What characterizes your way of working? The excellent service! You go that extra mile for customers. For example, by showing someone how to attach a bike carrier. You also help each other. You practice the insurance policies with your colleague until you are confident enough to sell them yourself. And in between, there's of course time for a joke.
You have an interest in travel and know how to inspire customers in this area. You listen actively, offer suitable solutions, and get energy from customer contact. You inform and advise customers about our products and services, from a toll vignette for Austria to a bike carrier and from an international driving license to a backpack. You open the store in the morning and close it again in the evening. Is the supervisor absent? Then you have the responsibility. You give the team a briefing and distribute the work. You ensure the store always looks tip-top and work with a shelving plan. The fun part is that you respond to different activities each season. In the summer, camping items and in the winter, snow chains and ski clothing! You unpack deliveries in the store or in the warehouse. You follow training in sales techniques and conversation skills, as well as e-learnings to get to know our insurance and other services well.
