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Customer Service Representative Utrecht

utrecht

24 - 40 hour

Apply now

Customer Service Representative Utrecht

utrecht

24 - 40 hour

Apply now

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Location

utrecht

Salary

€ 15 - € 17 per hour

Number of hours per week

24 - 40 hour

Education Level

Primary school or none

Employment

Fulltime

Field of expertise

Call center

  • Are you ready to start as a customer service representative in Utrecht? In this role, you answer customer questions over the phone. You work 24 to 40 hours per week and start in the office. After 4 to 6 months, you can partially work from home. You receive a good salary and gain valuable experience at a well-known employment agency. On a typical workday, you answer customer calls, help them with their questions, and work together to find solutions. Sometimes you encounter resistance or challenging situations, but with your listening skills and energy, you remain friendly and professional. You work with colleagues and learn something new every day. Do you get energy from helping people and love variety? Then this job is for you! You get the chance to grow and work in an enthusiastic team. Apply quickly and discover how fun customer service can be!

We offer

  • • Starting salary between €15 and €17 per hour; • Holiday pay (8%) and paid vacation days; • Flexible working hours (24 to 40 hours per week); • Possibility to work from home after the training period; • Growth opportunities within the company; • Working in a fun, energetic team; • Extra training and coaching for your development; • Working at a well-known employment agency; • Good accessibility in Utrecht.

We ask

  • • MBO working and thinking level; • Minimum 0 to 2 years of experience in customer contact; • You speak and write good Dutch; • Basic knowledge of MS Office (Excel, Word); • You show empathy and can listen well; • You communicate clearly and friendly; • You are stress-resistant and solution-oriented; • You stand firm and remain calm in the face of resistance; • Plus: training in administration or customer contact.

Any questions?

Neem dan contact met ons op via: +31885063307

Where will you be working?

You will work at a large organization in the employment sector. The team is committed and works together for good service. The atmosphere is informal and focused on development. Everyone gets the chance to grow and discover their own talents. The company has a clear mission: connecting people and businesses. You work in a modern environment with attention to a good work-life balance.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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Customer Service Representative

Are you ready to make a difference as a Customer Service Representative in Utrecht? You work 24 to 32 hours per week, spread over 4 or 5 days. You start in the office with an onboarding program of 1.5 weeks, after which you can partially work from home. You answer customer inquiries via phone and email, always looking for the best solution and actively thinking along with customers and colleagues. Your day starts between 08:30 and 9:30, depending on your preference. You process customer inquiries, update customer data, and keep the administration neat. You prepare reports and relay relevant information back to customers. Together with colleagues and other departments, you quickly find answers. During peak periods, you can expect extra busyness; you remain calm and maintain an overview. You identify trends and make improvement proposals to your team lead. You contribute to a pleasant workplace and build sustainable customer relationships. Do you enjoy helping customers and improving processes? Apply now and make a difference for our customers!
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Utrecht
24 - 32 hour
Parttime
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