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Location
Tiel
Salary
€ 14,99 - € 16,60 per hour
Number of hours per week
32 - 40 hour
Education Level
MBO
Employment
Fulltime
Field of expertise
Administrative
As a Customer Service Representative in Tiel, you and your team ensure that transports for business clients run smoothly. You are the point of contact for clients in the Benelux for 32 to 40 hours per week. You ensure that questions and challenges are resolved quickly and effectively. You get energized by customer contact, switch quickly, and keep a cool head when it's busy. Your work is varied, and no day is the same!
On an average workday, you handle questions and notifications from clients. You monitor the progress of transports and intervene immediately if something does not go according to plan. You proactively inform clients about delays or other changes. You investigate discrepancies and complaints and work with colleagues on solutions. You also maintain contact with carriers, planners, and drivers. You process everything neatly and quickly in the systems. You contribute ideas for improving processes and services.
This job is for you if you love a dynamic work environment. You are accurate, customer-oriented, and can handle time pressure well. You get a lot of independence and responsibility. Do you want to work for an international logistics service provider and continue to develop yourself? Apply quickly!
We offer
- Salary between €14.99 and €16.60 per hour;
- 32 to 40 hours per week;
- Full-time or part-time employment possible;
- Good guidance and onboarding process;
- Opportunities for growth and training;
- Working in an engaged team;
- Travel expense reimbursement;
- Modern workplace;
- Opportunity to contribute to improvements.
We ask
- MBO working and thinking level;
- At least 1 year of experience in a customer-oriented role;
- Good command of Dutch and English, both spoken and written;
- You can prioritize and switch quickly;
- You are accurate in administration;
- Experience with SAP, Excel, or similar systems is a plus;
- You are available 32 to 40 hours per week.
Any questions?
Neem dan contact met ons op via: +31885063389
Where will you be working?
You will work at an international logistics service provider in Tiel. This company is active in the transport and distribution of large shipments within Europe. At the Tiel location, approximately 10 to 50 colleagues work together in an informal, energetic atmosphere. The mission is to relieve clients every day with reliable logistics solutions. The team is committed, enthusiastic, and works closely together to provide the best service. Growth and development are encouraged.
How does applying through Timing work?
step 1
Based on your online application, we determine whether you fit with our client and the vacancy.
step 2
If you are suitable, we will invite you for a conversation at the location and get to know each other better.
step 3
Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.