RegisterLog in

Customer Service Representative Arnhem - €17.99 p/h

Arnhem

28 - 40 hour

Apply now

Customer Service Representative Arnhem - €17.99 p/h

Arnhem

28 - 40 hour

Apply now

Go Directly to

Location

Arnhem

Salary

€ 17,99 per hour

Number of hours per week

28 - 40 hour

Education Level

MBO, HBO

Employment

Fulltime

Field of expertise

Call center

  • Are you ready to be the first point of contact for customers with questions about their drinking water? As a customer service representative at Vitens in Arnhem, you assist customers via phone and digital channels with a variety of topics such as invoices, payments, meter readings, water consumption, water quality, and disruptions. You provide friendly, clear, and solution-oriented service. Even with complex questions, you know how to professionally assist the customer further. Based on your experience and skills, we will determine together which department within Vitens' customer service suits you best, such as Payments & Collections or Metering & Invoicing. You start on Monday, October 5, 2026, with a paid training of 8 to 10 weeks (32 hours per week, on location in Arnhem). After that, you work according to your own contract hours with working hours from Monday to Friday between 08:00 and 17:00. At Vitens, you have plenty of opportunities to grow within customer service and further develop yourself. Do you want to contribute to clean drinking water for everyone? Apply quickly!

We offer

  • • Gross hourly wage of €17.99; • Year-end bonus of 2.5% on your gross income (provided 6 months in service); • 8% holiday pay (paid in May or in between upon request); • Travel allowance of €0.25 per km (car) or full reimbursement of public transport costs; • Hybrid working, with Vitens providing the necessary home office supplies (at least one day per week in the office); • Home office allowance of €3 per day; • Fully paid training of 10 weeks from Monday to Thursday (32 hours per week).

We ask

  • • Start date: Monday, October 5, 2026; • Minimum MBO working and thinking level; • Available for 28-40 hours per week; • The first 10 weeks of training fully on-site in Arnhem; • Experience working with computer systems; • Good communication skills; • You are solution-oriented, responsible, and proactive; • You can handle feedback well.

Any questions?

Neem dan contact met ons op via: +31885063307

Where will you be working?

You will work at Vitens, the largest drinking water company in the Netherlands. Vitens provides clean, reliable, and affordable drinking water daily to over 6 million customers in five provinces. Drinking water seems obvious, but behind the tap is a complex process. Vitens is responsible for extracting, purifying, and distributing groundwater into high-quality drinking water. Sustainability is central: Vitens continuously works on protecting water sources, reducing energy consumption, and future-proofing the drinking water supply. Within the organization, thousands of colleagues work together towards one important goal: ensuring that everyone in the Netherlands can always rely on safe drinking water. The customer service plays an important role in this. As a customer service representative, you help customers with questions about their water usage and contribute to a positive customer experience. At Vitens, a pleasant and safe working environment is also central. There is a lot of focus on personal development, collaboration, and growth opportunities, so you can continue to develop yourself within the organization.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

Also interested

Top vacancy

Customer Service Representative Arnhem

Are you looking for a challenging job as a customer service representative in Arnhem? You work 28 to 40 hours per week and earn €16.95 per hour. You assist customers with their questions about package delivery and ensure they are satisfied. You work in a modern office with an open atmosphere, and part of your work can be done from home, making this job extra attractive. Your day starts with checking incoming messages. You answer questions about packages and quickly resolve issues. You listen carefully and think along with the customer. You effortlessly switch between different computer systems. Sometimes you collaborate with colleagues to solve a difficult issue. You always work customer-oriented and remain calm when it's busy. Do you want a job with variety and contact with people? Then this position is for you! You receive good guidance and there are opportunities for growth. Apply quickly and make a difference for our customers.
Apply
View
Arnhem
28 - 40 hour
Fulltime
website of the year
website of the year