Cleaner Waste Facilities Zwolle and Apeldoorn

As a Customer Contact Center Employee within the CIAM project team, you are the first point of contact for questions about the new login system of the Kadaster's customer portal. You independently handle customer inquiries and clearly explain new and existing information, particularly regarding the CIAM project and the E-Recognition project. You are responsible for a correct, clear, and error-free written record of customer questions. Additionally, you effortlessly switch between different systems to find the right answer.

Are you looking for a challenging (part-time) job within the Customer Contact Center of the Kadaster? For the CIAM project, we are looking for enthusiastic and customer-oriented employees! In this role, you are responsible for both incoming and outgoing telephone customer contact. You will speak with various customers, answer their questions, and ensure they are helped in a friendly and professional manner. In addition to telephone customer contact, you will also perform various administrative tasks. You will carefully record customer inquiries and data and ensure correct and complete processing. Accuracy and concentration are essential in this role. You work in a structured manner, have an eye for detail, and contribute to reliable administration and excellent service. You will work for a socially relevant organization where customer focus, collaboration, and precision are central.