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Business Customer Service Representative

'S-GRAVENHAGE

32 - 37 hour

Apply now

Business Customer Service Representative

'S-GRAVENHAGE

32 - 37 hour

Apply now

Go Directly to

Location

'S-GRAVENHAGE

Salary

€ 15,86 - € 17,19 per hour

Number of hours per week

32 - 37 hour

Education Level

MBO, HBO

Employment

Fulltime

Field of expertise

Administrative

  • Are you ready to be the point of contact for business customers at POSTNL in The Hague? As a Customer Service Representative, you work 32 to 37 hours per week and provide support via phone and email. You solve problems and ensure customer satisfaction. Additionally, you manage your own group of customers. This role is perfect for someone who enjoys helping people and is strong in communication. You answer customer inquiries, whether it's about a delay or a special request, you ensure it gets resolved. Together with your colleagues, you work on providing the best service. You will work at a leading company in business services. The work atmosphere is dynamic and collegial. The company strives for excellent customer service and offers plenty of room for personal development. With a large number of employees, they ensure satisfied customers every day.

We offer

  • • Salary between €15.86 and €17.19 per hour; • 32 or 37 hours per week; • Full-time or part-time employment; • Growth opportunities; • Working at a well-known company; • Easily accessible in The Hague.

We ask

  • • MBO 4 work and thinking level; • Experience in a customer service-oriented role is a plus; • Communication skills in Dutch and English; • Occasionally, you work an evening shift. This means you are occasionally available to work until 11:00 PM; • Empathy and customer orientation; • Problem-solving ability; • Interest in technology and AI.

Any questions?

Neem dan contact met ons op via: +31885063307

Where will you be working?

This company is a major player in business services and logistics, based in the Netherlands. With thousands of employees, it offers a dynamic work environment where every day is different. You work together in an enthusiastic team, where customer orientation and quality are central. Flexible working hours make it easy to balance work and private life. You get plenty of opportunities to develop yourself and grow within the organization. Employees especially appreciate the informal atmosphere and clear communication. Working at this company means contributing to a smoothly running service that connects all of the Netherlands. You can count on good employment conditions and an employer who pays attention to your commitment and growth.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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's-gravenhage
37 hour
Fulltime
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