Legal Customer Advisor
Are you legally knowledgeable and do you enjoy helping people with clear and practical solutions? Then start as a Legal Customer Advisor at the Consumentenbond in The Hague and make a difference for consumers every day. As a Legal Customer Advisor, you handle a wide range of questions in the field of consumer law, such as disputes about purchases, services, contracts, and financial products. You communicate with customers via phone, email, and mail, providing clear, correct, and applicable advice. Your tasks include answering legal questions from consumers, advising on consumer law, complaints and disputes, researching laws and regulations and relevant case law, writing clear and customer-oriented advice, and supporting issues related to publications and campaigns. You are an important link for consumers navigating complex rules and rights. You start your day energetically and immediately get to work with various customer inquiries. You delve into interesting cases, look up legal information, and translate it into practical advice. No day is the same, and your knowledge has a direct impact.