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Operational Planner Customer Contact Breda

BREDA

32 - 37 hour

Apply now

Operational Planner Customer Contact Breda

BREDA

32 - 37 hour

Apply now

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Location

BREDA

Salary

€ 3,35 - € 4,38 per month

Number of hours per week

32 - 37 hour

Education Level

HBO

Employment

Fulltime

Field of expertise

Other

  • As an Operational Planner for Customer Contact in Breda, you work 32 to 37 hours per week. You ensure that the planning and staffing of business customer contact runs smoothly. Every day is different, as you quickly respond to changes and keep an overview. Your work directly impacts the success of the organization. An average workday starts with checking the schedule. You see if there are enough colleagues on the various customer contact channels. Is there extra busyness? Then you quickly adjust. You analyze figures, consult with team leaders, and make a plan to ensure the day runs smoothly. You also come up with improvements for the processes and think along about new technologies such as AI. This job is perfect if you enjoy puzzling, switching quickly, and maintaining a good overview. You work in an enthusiastic team where your ideas are welcome. Do you want to have an impact on operations and develop in planning and customer contact? Then this is your chance! Apply and make a difference.

We offer

  • • Salary between €3,353 and €4,379 gross per month; • Challenging position with a lot of responsibility; • You will be placed in the sales or service department (based on your experience); • Direct influence on daily operations; • Good development and growth opportunities; • Pension scheme; • Travel allowance; • Working in an informal and energetic team; • Workplace directly next to Breda station.

We ask

  • • Higher professional education level; • At least 1 year of experience in planning, capacity management, or coordination; • Affinity with customer contact, sales, or contact centers; • Strong analytical skills and experience working with KPIs; • Good communication skills; • Experience with Excel or planning systems is a plus; • You work structured and remain calm under pressure; • You can switch quickly and set priorities; • You master the Dutch language; • You can collaborate well with different teams. • Working hours between 08:00 and 18:15, Monday to Friday.

Any questions?

Neem dan contact met ons op via: +31885063721

Where will you be working?

You will work at a large service provider in business services. Here, 50 to 100 colleagues work together to provide the best service for companies. The atmosphere is informal and energetic. Everyone is committed to a smoothly running operation. The company strives for innovation and continuous improvement. Collaboration is central, and there is plenty of room for personal initiative.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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