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Location
BREDA
Salary
€ 3,35 - € 4,38 per month
Number of hours per week
32 - 37 hour
Education Level
HBO
Employment
Fulltime
Field of expertise
Other
- Are you ready for a dynamic role as an Operational Planner Customer Contact in Breda? In this position, you work 32 to 37 hours per week and ensure that the planning and staffing of business customer contact runs smoothly. Every day is different, as you quickly respond to changes and maintain an overview. Your work directly impacts the success of the organization. An average workday starts with checking the schedule. You see if there are enough colleagues on the various customer contact channels. In case of extra busyness, you quickly adjust. You analyze figures, consult with team leaders, and make a plan to ensure the day goes well. Additionally, you come up with improvements for the processes and think about new technologies such as AI. This job is perfect for you if you enjoy puzzling, switching quickly, and keeping a good overview. You work in an enthusiastic team where your ideas are welcome. Do you want to influence operations and develop in planning and customer contact? Then this is your chance! Apply and make a difference.
We offer
- • Salary between €3,353 and €4,379 gross per month; • Challenging position with a lot of responsibility; • You will be placed in the sales or service department, depending on your experience; • Direct influence on daily operations; • Good development and growth opportunities; • Pension scheme; • Travel allowance; • Working in an informal and energetic team; • Workplace directly next to Breda station.
We ask
- • Higher professional education (HBO) level of work and thinking; • At least 1 year of experience with planning, capacity management, or coordination; • Affinity with customer contact, sales, or contact centers; • Strong analytical skills and experience working with KPIs; • Good communication skills; • Experience with Excel or planning systems is a plus; • You work in a structured manner and remain calm under pressure; • You can switch quickly and set priorities; • You can collaborate well with different teams; • Availability between 08:00 and 18:15, Monday to Friday.
Any questions?
Neem dan contact met ons op via: +31885063721
Where will you be working?
You will work at a large service provider in business services. Here, 50 to 100 colleagues work together to provide the best service for companies. The atmosphere is informal and energetic. Everyone is committed to a smoothly running operation. The company strives for innovation and continuous improvement. Collaboration is central, and there is plenty of room for personal initiative.
How does applying through Timing work?
step 1
Based on your online application, we determine whether you fit with our client and the vacancy.
step 2
If you are suitable, we will invite you for a conversation at the location and get to know each other better.
step 3
Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.
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