Customer Service Representative

Are you someone who enjoys helping people and is solution-oriented? As an Emergency Call Center Assistant in Assen, you provide telephone support to ANWB members experiencing roadside issues. You work 20 to 32 hours per week with flexible working hours. You receive an attractive salary of €16.50 per hour, plus allowances and extras, making your job versatile and appealing. Your workday starts with a cup of coffee at the office in Assen. You answer calls from people with car trouble, ask the right questions, think along, and look for a solution together. Sometimes you can solve the problem directly over the phone (Phonefix). If that doesn't work, you call in the Roadside Assistance or transport, so the customer can safely get back on the road. You work during the day, evenings, nights, and weekends, ensuring variety and never a dull day. You receive extensive training and guidance. During your onboarding period, you work entirely at the office, after which partial remote work is possible. You work in an enthusiastic team where everyone supports each other. This is your chance to grow and truly make a difference for people on the road. Apply quickly and become our new colleague!