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Location
Harderwijk
Salary
€ 3.600 - € 4.375 per month
Number of hours per week
32 - 40 hour
Education Level
HAVO, VWO or higher, MBO, HBO, WO
Employment
Fulltime
Field of expertise
Administrative
As a Customer Service Back Office Employee in Harderwijk, you work 32 to 40 hours per week. You are the point of contact for customers and ensure smooth administration. You combine customer contact with processing orders and customer data. This role is varied, offers a lot of responsibility, and you have room for your own initiative. You work together with dedicated colleagues in a pleasant atmosphere.
What does your workday look like? You start by processing incoming customer orders in the Oracle system. You keep an overview of the order process, proactively inform customers about delivery times, and identify bottlenecks. You answer questions, handle complaints, and process returns. You also manage mailings, receive visitors, and provide input for process improvements. Your accuracy and customer-oriented approach ensure satisfied customers.
Do you want to work in a dynamic team where you can learn a lot? Do you enjoy solving customer inquiries and ensuring smooth administrative processes? Apply now and discover what this job can offer you!
We offer
- Salary between €3,600 and €4,375 gross per month (based on full-time);
- Full-time employment;
- 40 vacation days (including ADV);
- Pension scheme via PME;
- Training opportunities;
- Guidance from experienced colleagues;
- Plenty of room for your own initiative and impact;
- Pleasant, collegial working atmosphere.
We ask
- MBO working and thinking level;
- 2 to 5 years of experience in a similar role;
- Experience with administrative processes and ERP systems;
- Good command of the Dutch language, English is a plus;
- Proactive, independent, and strong communication skills;
- Ability to work accurately and in a structured manner.
Any questions?
Neem dan contact met ons op via: +31885063686
Where will you be working?
Your new employer is active in construction, installation, and infrastructure. The company has about 55 employees. The atmosphere is open and collegial. Everyone works together on great projects throughout the Netherlands. You get clear working hours and good guidance. Personal growth and development are central. Your contribution makes the Netherlands more beautiful and sustainable. You work in a professional, safe environment where your efforts are appreciated.
How does applying through Timing work?
step 1
Based on your online application, we determine whether you fit with our client and the vacancy.
step 2
If you are suitable, we will invite you for a conversation at the location and get to know each other better.
step 3
Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.