Assistant Branch Manager

As a branch manager, you are the driving force behind the success of our branch in Schijndel. You are responsible for achieving sales targets and ensuring the store always looks top-notch. Customers receive an excellent experience with you, and your team works efficiently and effectively together. You work closely with assistant branch managers, department heads, and the head office. It is a versatile and challenging role where you evaluate results and implement improvements by guiding your team in the right way. You develop the branch plan and execute it successfully. You oversee a neat store presentation, inspire and motivate your team, make adjustments where necessary, and are ultimately responsible for efficient inventory management. You receive support from the stock controllers. Offering high-quality products at competitive prices is linked to optimally utilizing the available space in the warehouse and store. Additionally, you conduct evaluation interviews with employees, resolve customer inquiries and complaints, and are responsible for personnel planning and administrative tasks. It is a versatile role where you can truly make an impact! At this company, they are continuously focused on improvement and are looking for people who want to grow with them enthusiastically. To give a good picture of the role, here is a brief overview of your tasks: • Ensure good collaboration and task distribution within the teams; • Recruit, onboard, and guide new employees; • Manage sick leave and vacation planning; • Execute marketing actions and theme presentations; • Resolve complaints and ensure customer satisfaction; • Report sales results to the management; • Guarantee a safe, clean, and efficient working environment; • Identify and implement improvements in work processes; • Collaborate with the project manager on improvement projects, such as implementing a new system.

Start your day with a brief meeting within the team to discuss key points, ongoing actions, and expected customer inquiries. Then, you are visible on the shop floor, where you advise customers on sizing, materials, use, maintenance, and smart combinations. You focus entirely on advising customers, while colleague teams handle stocking shelves and the cash register. As a sales assistant, you engage in conversations with customers to understand their needs and provide advice on the right products or combinations, such as an outfit with work shoes, a lounge set with cushions, pet care products with food, or machines with accessories. You think about alternatives that fit within the budget or delivery time and propose complete solutions. You provide inspiration and experience by explaining show and demonstration models, materials, and sizes, and offer maintenance tips. You coordinate with the warehouse and colleagues who stock shelves to check availability, make reservations, and plan pickup or delivery appointments, ensuring customers can always get what they need. For larger orders, you create quotes, register orders, keep customers informed of progress, and follow up on service inquiries diligently. You ensure safety and order by guiding customers in fitting, trying, or demonstrating products and handle the demonstration models carefully. It is important that you focus entirely on advising customers and not on cash register duties or stocking shelves; those tasks are handled by others. This job can also be seen as a holiday job if you want to work a lot this summer.

Are you the technical point of contact we are looking for? As a Counter Employee Technical Service in Schijndel, you work full-time, between 32 and 40 hours per week, and are responsible for solving technical problems and assisting customers with their inquiries. You combine your technical knowledge with customer friendliness, making your work varied and challenging. Your day starts with reviewing incoming repair requests. You directly assist customers and colleagues at the counter, assess technical problems, provide advice, and carry out repairs. Additionally, you handle administration and maintain contact with suppliers. In between, you help customers by phone or email. Thanks to your efforts, customers leave the store satisfied and with a smile. You work in an enthusiastic team where collaboration is key. Your technical knowledge contributes to the progress of the store. Do you see yourself in this dynamic role? Apply today and showcase your technical talent!