1 Vacancy

Are you ready to make a difference as a Customer Service Representative in The Hague? As the first point of contact for ANWB members, you answer questions and provide clear explanations about products and services. You work between 24 and 40 hours a week, starting with a full-time paid training. After that, there is the possibility to work partly from home. No day is the same, as every conversation is unique. On an average workday, you answer the phone and assist members with questions about their membership, insurance, or new services. You listen carefully, ask follow-up questions, and translate information into a clear answer. Sometimes you identify concerns and offer a suitable solution immediately. You work together with colleagues and contribute to high customer satisfaction. Over time, you can also help customers via email and chat. This position is ideal if you enjoy helping people and want to develop yourself. Experience with customer contact is not required, as you will learn everything during the training. Are you customer-oriented, patient, and a good listener? Then you are in the right place. Apply quickly and make a difference for ANWB members and yourself!