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Service Desk Employee

Genemuiden

32 - 40 hour

Apply now

Service Desk Employee

Genemuiden

32 - 40 hour

Apply now

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Location

Genemuiden

Salary

€ 2.751 - € 3.520 per month

Number of hours per week

32 - 40 hour

Education Level

MBO

Employment

Fulltime

Field of expertise

Call center

  • As a Service Desk Employee for Management and Maintenance in Genemuiden, you are the first point of contact for our customers. You work full-time, between 32 and 40 hours per week. Every day you solve questions and malfunctions, with each day being different and you receiving a lot of responsibility. You are an important link for both our customers and the team. On an average workday, you answer about 150 phone calls. You help customers quickly and friendly, process their questions via email or WhatsApp, and assist in the planning of maintenance. Additionally, you assist the team leader with administrative tasks. You switch effortlessly between tasks and maintain an overview, even when it's busy. You work in a friendly team within a stable family business. You get the chance to develop yourself and grow. Do you love customer contact, variety, and are you stress-resistant? Then this is your job! Apply quickly and make a difference for our customers.

We offer

  • • Salary between €2,751 and €3,520 per month, depending on experience; • Travel allowance of 0.25 cents per kilometer; • A position for 32 to 40 hours per week; • Chance of a permanent contract with a stable family business; • 25 vacation days and 13 ATV days; • 8% holiday pay, paid in June; • Good pension scheme via ASR; • Lots of contact with customers and varied tasks; • Opportunity to grow and develop; • Working in an involved and friendly team; • You receive appreciation for your efforts.

We ask

  • • Minimum mbo-3 working and thinking level; • 1 to 2 years of experience in a similar position; • Experience with administration and customer service; • Good command of Dutch, written and spoken; • Proficient with ERP systems and MS Office; • Customer-oriented and stress-resistant; • You can multitask well and maintain an overview.

Any questions?

Neem dan contact met ons op via: +31885063686

Where will you be working?

You work at a large family business in the technology sector. The organization has more than 700 employees and has been around since 1934. The atmosphere is involved and informal. The company is active in installation technology, constructions, sheet metal processing, and agricultural solutions. They work with respect, quality, and reliability for now and the future.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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