iPhone Distribution & Support Staff

As a front desk employee for civil affairs, you are the face of the municipality of Zoetermeer. You handle applications and process documents such as travel documents, driver's licenses, change of address notifications, certificates of conduct (VOG), and extracts from the municipal basic administration. Additionally, you provide information and give guidance on the various products and services of the municipality. You refer citizens or stakeholders to the appropriate departments, individuals, or agencies. Sometimes it can get busy, but thanks to your stress resistance, you can switch quickly, and your problem-solving ability ensures that you always stay in control.

Are you someone who can act quickly and effectively in dynamic situations? Our client is looking for reinforcement for the team to handle peak hours in service delivery. As an employee within the Control Center, you play an important role in ensuring the smooth operation of daily service execution. You start with a limited set of tasks to cover peak moments. How quickly your responsibilities expand depends on how swiftly you pick up the tasks and how quickly you master the system. During peak hours, you support the employees of the control center. You act quickly and accurately in emergencies and unexpected situations. You keep the traveler information system (OV9292) up-to-date. You get the chance to develop into a full-fledged employee of the control center.