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Front Office Employee Arnhem

Arnhem

32 - 40 hour

Apply now

Front Office Employee Arnhem

Arnhem

32 - 40 hour

Apply now

Go Directly to

Location

Arnhem

Salary

€ 16,60 per hour

Number of hours per week

32 - 40 hour

Education Level

MBO

Employment

Fulltime

Field of expertise

Call center

  • Are you ready for a dynamic role as a Front Office employee at DHL Express in Arnhem? In this position, you work 32 to 40 hours per week, with the flexibility to work partly from home and partly in the office. You will be part of a friendly and diverse team where both Dutch and English are spoken. This role offers excellent opportunities for growth in customer service or logistics. On a typical workday, you primarily assist customers by phone and sometimes via email. You answer questions about delivery times, shipments, and delivery options. Additionally, you record notifications in the system and refer complex issues to the backline team. You work with modern systems and receive coaching in conversation techniques, allowing you to further develop yourself every day. You quickly see the results of your efforts and directly experience how your work contributes to the success of DHL Express. Does this sound like your next step? Respond quickly and strengthen our team!

We offer

  • • Hourly wage from €16.60; • Weekly salary payment; • 32 to 40 hours per week; • Temporary contract with a view to permanent employment; • 8.33% holiday pay and 10% extra vacation hours; • Travel allowance and pension scheme; • Flexible working hours; • Room for training and growth; • Working in an international team; • Easily accessible by public transport, bicycle, and car; • Parking available on site.

We ask

  • • Minimum mbo-4 working and thinking level; • 1 to 2 years of experience in customer contact; • Good command of Dutch and English; • You live in the Arnhem region; • You are available 32 to 40 hours per week; • You are customer-oriented, stress-resistant, and think solution-oriented; • You are eager to learn and take initiative.

Any questions?

Neem dan contact met ons op via: +31885063389

Where will you be working?

You will work for an international player in logistics and transport. The company has an informal and open working atmosphere, where teamwork and customer focus are central. You work in a team of 10 to 50 colleagues. The mission is to deliver logistical solutions worldwide quickly and reliably. You have plenty of room for personal growth and development.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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