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Customer Service Representative

Emmen

20 - 32 hour

Apply now

Customer Service Representative

Emmen

20 - 32 hour

Apply now

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Location

Emmen

Salary

€ 16,50 per hour

Number of hours per week

20 - 32 hour

Education Level

MBO

Employment

Parttime

Field of expertise

Call center

  • As a customer service representative at the ANWB in the Emmen area, you are the first point of contact for stranded travelers. You answer phone calls and help people directly. You work 16 to 32 hours a week with flexible working hours, including evenings, nights, and weekends. This makes this job easy to combine with, for example, your studies or family. What makes this position extra attractive? You receive a gross hourly wage of €16.50 and receive extensive training to do your job well. What does your workday look like? As soon as your shift starts, you log into the system. Incoming calls come directly to you. You listen carefully to the customer's story and ask the right questions. This way, you quickly know what is going on and can engage appropriate help. No conversation is the same: one time you help someone with a breakdown on the highway, the next time you provide information about membership. With your service-oriented attitude, you ensure that every customer hangs up with a good feeling. This job is perfect if you enjoy helping people and quickly switching between different situations. You work with an involved team and receive plenty of guidance. After the training period, you can partially work from home. Enthusiastic? Apply quickly and make a difference for travelers in need!

We offer

  • • Gross hourly wage of €16.50; • 20 to 32 hours per week; • Part-time employment; • Flexible working hours, including evenings, nights, and weekends; • Possibility to partially work from home after the training period; • Travel allowance and bonuses up to 300%; • 8% holiday pay and 5.58% year-end bonus; • Training and guidance from the start; • Working in an involved and social team; • Growth opportunities within the organization.

We ask

  • • Minimum MBO 4 work and thinking level or call center experience; • Good command of the Dutch language; • Flexibly deployable: during the day, evenings, nights, and weekends; • You can start from November 16; • You have a problem-solving attitude; • You can listen well and switch quickly.

Any questions?

Neem dan contact met ons op via: +31885063760

Where will you be working?

You will work at a large national organization in business services. The company is known for its assistance to people on the road. You join a social, open team where collaboration and personal development are central. The atmosphere is informal and collegial. You have room to grow and further develop your talents. The company offers many growth opportunities and attention to your job satisfaction.

How does applying through Timing work?

step 1

Based on your online application, we determine whether you fit with our client and the vacancy.

step 2

If you are suitable, we will invite you for a conversation at the location and get to know each other better.

step 3

Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.

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