Customer Service Representative Healthcare | Mediq | Hybrid | De Meern

Are you a customer-oriented professional and want to work in healthcare? Start as a customer service representative at Mediq and support hospitals and healthcare institutions daily. In this role, you combine customer contact with meaningful work, ensuring that medical supplies and inquiries are handled quickly and efficiently. As a customer contact representative at Mediq, you are responsible for answering customer inquiries, both by phone and email. You deal with a wide range of questions from healthcare professionals. Whether it's questions about medical equipment, delivery times, or product issues, you ensure everything is resolved correctly. You have contact with various healthcare institutions and ensure that the administration is properly processed in the system. In practice, your workday might look like this: • You start the day at 08:15 and get to work at the office in De Meern, surrounded by a friendly and energetic team; • In the morning, you answer many calls and questions from healthcare professionals; • Time for lunch: enjoy a meal in the cafeteria and catch up with your colleagues; • After the break, you jump into the mailbox because many questions and notifications have come in; • In the afternoon, you attend a product training to learn all about new equipment and continue with customer contact, ensuring the right support and administration.