Customer Service Representative Backline Arnhem

As a customer service representative backline in Arnhem, you give your best every day. You work 32 to 40 hours per week and have the opportunity to work independently. In this role, you handle files that are a bit more challenging, allowing you to showcase your skills. You primarily work digitally, process requests, handle emails, and solve complex questions. You only answer the phone in cases of high urgency, so you can focus on quality. You ensure that customers and colleagues are helped quickly and efficiently. You process bookings, cashback requests, and ensure the system is always accurate. You are involved, think along, and always remain professional. Every day is different. You check which actions are pending, consult with colleagues, and ensure everything runs smoothly. You are the link that makes a difference in the team. You maintain an overview, work accurately, and solve problems. You have the space to grow, learn new things, and truly make a difference for customers. Do you see yourself taking on this challenge? Apply and experience how fun it is to make customers happy and develop yourself! The start date for this position is November 5.