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Location
Apeldoorn
Salary
€ 18,58 per hour
Number of hours per week
24 - 40 hour
Education Level
MBO
Employment
Fulltime
Field of expertise
Call center
As a customer service representative in Apeldoorn, you work at a company that provides sustainable solutions for heating and climate. You work 24 to 40 hours per week. In this role, you are the first point of contact for customers with questions, malfunctions, or complaints about boilers, heat pumps, and thermostats. This makes your work varied and important.
Your workday starts with answering phone calls. You listen carefully and ask the right questions. You record information and, if necessary, create a malfunction order. For technical questions, you consult a specialist. You start with phone contact and then learn email and other tasks. You receive clear explanations and guidance, so you can learn everything at your own pace.
This job suits you if you enjoy helping people and get energy from customer contact. You work in a friendly team where you collaborate and support each other. Do you want to further develop in customer contact? Apply now and make a difference for customers!
We offer
- Salary: €18.58 per hour;
- 24 to 40 hours per week;
- Temporary contract for at least six months;
- Good guidance and extensive onboarding process;
- Opportunities for further development;
- Prospect of longer collaboration with good performance;
- Pleasant working atmosphere in an informal team.
We ask
- Minimum vocational education and thinking level;
- 1 to 2 years of experience in customer service or similar;
- You have good communication skills;
- You are customer-oriented and listen well;
- You enjoy working in a team;
- You are digitally skilled and can type accurately;
- You are empathetic, stress-resistant, and eager to learn;
- You live a maximum of 20 km from Apeldoorn.
Any questions?
Neem dan contact met ons op via: +31885063389
Where will you be working?
You will work at a leading organization in the industry. The company, with over 400 employees, works on innovative and sustainable products for heating and climate technology. The working atmosphere is informal and focused on collaboration. You have plenty of room to learn and develop yourself. The mission is to contribute to a more sustainable future.
How does applying through Timing work?
step 1
Based on your online application, we determine whether you fit with our client and the vacancy.
step 2
If you are suitable, we will invite you for a conversation at the location and get to know each other better.
step 3
Ultimately, we introduce you to the client. In consultation with the client, we determine if and when you can start.
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