French Tech Support & Services representative

Wij bieden

• What do we have to offer?:
• 📑 Upgrading your C.V. with a job in a large, corporate, American based company;
• 🌍 An international team; a mix of cultures and diverse backgrounds;
• 🤸 working hours 11:00-17:00 on Mondays, Wednesdays and Fridays
• 💪 A varied job with a lot of responsibilities;

Wij vragen

• Who are we looking for?
• Are you interested in the newest ways of serving customers, e.g. via mobile chat and web care?
• Do you also feel that customers should be able to be self-supporting online via mobile apps, instruction video’s, helpful FAQ’s etc. instead of being on the phone for hours?
• Do you like working in a small international team with other native speakers and serving customers from 14 different countries in Europe?
• Have you got an interest in the newest Audio Video accessories, with connected mobile apps and integrated Bluetooth technology?
• We are looking for you!
• To join us, you:
• 💬 Speak and write fluent French and English;
• 💼 Have experience in working with customers or working in contact centers;
• 🕴️ Are customer focused, able to manage your own workload and can handle the full responsibility
• described above;
• 🖥️ Familiar with all kinds of technology and like to be surrounded by cool tech;
• 🕛 Can commit to the job for at least one year and are available for 18 to 40 hours per week.

Heb je nog vragen?

Vestiging Timing MKB Twente, Fabienne Smeets088-5063039

Waar ga je werken?

Internationaal callcenter dat service verleent voor met name universele afstandbedieningen. Where will you be working? The company is the world leader in wireless technologies. They manufacture universal remote controls, antennas, wall mounts, Bluetooth related products and other Audio Video accessories. The Customer Support Centre is very much more than just a call center. The department is part of the Marketing & Communications team and works very closely to the Product Management team. This cooperation gives the CSC department, and its team members, the opportunity to really make a difference for customers. It offers service to 14 countries in 6 different languages: English, German, French, Spanish, Italian, Dutch.